Case Study 24

AI Real Estate Agent System

ClientMuqawil (Multi-Client Deployment)LocationSaudi ArabiaServiceAI ServicesTimeline4–6 weeks per client
AI ServicesReal Estate / PropTechSaudi ArabiaLLM + WhatsApp + Multi-Tenant
The challenge

Multiple Saudi real estate companies were losing leads to slow WhatsApp response times, no bilingual support, and zero after-hours coverage — with no automated property recommendation system.

  • High volume of repetitive property inquiries across WhatsApp and social DMs
  • Slow manual responses leading to lost leads and missed sales
  • No bilingual support — Arabic and English both required
  • Zero 24/7 coverage — off-hours inquiries went completely unanswered
What we built

DH Solutions built a multi-tenant AI Real Estate Agent — a bilingual AI assistant operating across WhatsApp, Telegram, and social media — handling property recommendations and lead qualification 24/7.

  • AI property recommendation engine — filtered by budget, location, and type
  • WhatsApp automation for real-time replies and lead capture
  • Telegram bot and Instagram/Facebook DM automation
  • Full Arabic and English bilingual AI with context-aware Saudi market tone
  • Automated lead qualification based on intent and behavioral signals
  • Custom CRM dashboard with lead export and follow-up tracking
  • Multi-tenant architecture — single platform deployed per client independently

Results & impact

Outcomes that moved the business

70–85%Manual inquiry reduction
Multi-ClientSaaS-style platform
24/7Bilingual AI coverage

Tech stack

Built with

LLM Bilingual AIWhatsApp Business APITelegram Bot APISocial Media APIsn8n WorkflowsPostgreSQL / MongoDBCustom CRMMulti-Tenant CloudNode.js / Python

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Questions & answers

About this project

What challenge did Muqawil (Multi-Client Deployment) face before the AI Real Estate Agent System?

Multiple Saudi real estate companies were losing leads to slow WhatsApp response times, no bilingual support, and zero after-hours coverage — with no automated property recommendation system.

How did DH Solutions solve it for Muqawil (Multi-Client Deployment)?

DH Solutions built a multi-tenant AI Real Estate Agent — a bilingual AI assistant operating across WhatsApp, Telegram, and social media — handling property recommendations and lead qualification 24/7.

What results did the AI Real Estate Agent System deliver?

24/7 — Bilingual AI coverage. 70–85% manual inquiry reduction, and multi-client saas-style platform.

What technologies were used to build the AI Real Estate Agent System?

DH Solutions built it with LLM Bilingual AI, WhatsApp Business API, Telegram Bot API, Social Media APIs, n8n Workflows, PostgreSQL / MongoDB, Custom CRM, Multi-Tenant Cloud, Node.js / Python.

How long did the AI Real Estate Agent System project take?

DH Solutions delivered the AI Real Estate Agent System for Muqawil (Multi-Client Deployment) (Saudi Arabia) in 4–6 weeks per client.

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